We’ve all experienced conflict. And everyone has advice about what to do when you’re faced with that kind of challenge. But do you know the best way to handle conflict or, better yet, how to prevent it in the first place?

Perhaps the most important communication skill necessary for building strong personal or business relationships is the ability to listen well. Professional counselors use a variety of techniques to do just this but they're not limited to therapy and can be deployed to improve romantic intimacy, strengthen client retention, and secure business from interested prospects. The skill discussed in this video is called Active Listening.

Ever felt numb in your professional or personal life? It’s that nagging dullness and disconnect from the passion you once had, from the people around you, from the circumstances shaping your life or business, and from the capacity to grasp the details most important to your future growth. It happens. If you’d like to regain your sensitivity (and your effectiveness) in these areas, then the solution is simple. This video explores the topic of personal or professional numbness and offers a few simple steps to reenergizing your connectivity and impact.

If you're interested in understanding the differences between levels of treatment to expand your current programs, direct a client to a more appropriate venue, or navigate the behavioral health/medical world yourself, then this video is for you.

All too often, we fall into the pits of burnout, complacency, lost vision, and lack of passion. When this happens, our motivation suffers and it costs us dearly, stripping away the achievement of our goals. Drive is the opposite, it is pushing forward in spite of feelings to the contrary; it’s the way to regain our motivation and press forward onto success. Fortunately, drive isn’t a mere personality trait. Being driven is a skill and, as such, it can be developed and sharpened.

If battling addiction is like a knight taking on a ravaging dragon, then dealing with co-occurring disorders is like fighting one with two heads and both of them spewing flames. The term “Co-Occurring Disorder” is a clinical one referring to a person being diagnosed with both addictive disease and one or more mental health disorders at the same time.

Here's 14 keys critical for building solid rapport with clients from the very first meeting. Summary:1. Let them talk. 2. Use your records.3. Ask a lot of qu...

Personal or professional success is seldom achieved by the timid of heart. Learn why victory is accomplished through courage and passion.

I’ve always had a knack for restoring or improving things. Whether its people, a project, or an organization, I can’t help but see the potential of what could be. For some reason, that sparks within me a passion to sculpt possibility into reality.